Let’s use some tentative figures to estimate how much efficiency can be expected by introducing an AI x SMS integration solution .
Reduced response time:
Whereas !a manual response previously took an average of 30 seconds to a minute for an initial response, an !AI-powered automated! response can provide an almost immediate response (within a few seconds). This reduces the average! response time by more than 50% . Reducing list to data customer waiting time to less than half can be expected to result in fewer complaints and improved customer satisfaction .
● Reduction in operator workload:
For example!if AI were to! automatically process 100 cases per day that each take 5 minutes, this would result in! a reduction in man-hours of 500 minutes (just over 8 hours) per day This would result in cost savings! of hundreds of millions of yen in labor costs, and would also enable what types of interactive messages the optimization of personnel deployment.
● Improved ROI (return on investment): Considering the cost savings achieved through the efficiency improvements mentioned above, the initial investment in AI x SMS integration is expected to be recouped in a short period of time (six months to a year) . In addition, positive effects on revenue, such as improved customer loyalty through rapid response and increased cross-selling cyprus business directory opportunities , are expected, resulting in a high ROI in both quantitative and qualitative aspects.
By utilizing the Salesforce integration app, you can launch the solution in
